Contact - Dawes Doors

Telephone Opening Hours: Monday - Friday: 7:30 am - 6:00 pmSaturday: 7:30 am - 5:00 pmSunday: 9:00 am - 6:00 pm

Get In Touch

We're here to help with all your garage door needs

Call Us

0330 2295 953

0741 835 7676

Opening Hours

Mon - Fri: 7:30 am - 6:00 pm

Saturday: 7:30 am - 5:00 pm

Sunday: 9:00 am - 6:00 pm

Live Chat

Chat with us online for instant support and quick answers to your questions.

Not ready to book?

Got a question? We're here to help.

We know that finding the right tradesperson to do a job isn't always straightforward. If you're not sure what you need, just send us an email with a brief description of the problem. We'll do our best to answer your questions and advise on your options.

Understanding Cookies

Cookies are small data files stored on your device when you browse our website. They help our site function smoothly and allow us to understand how visitors interact with our services.

Our Cookie Usage

Dawes Doors uses cookies to provide you with a better online experience:

Essential cookies: Required for basic website functionality, including security features and session management. These cookies cannot be disabled.
Analytics cookies: Help us understand visitor behaviour and measure site performance, enabling us to continuously improve our services and content.
Functionality cookies: Remember your preferences and choices to deliver a more personalized browsing experience tailored to your needs.

Third-Party Services

We work with trusted third-party services to enhance your experience. Our site uses Google Analytics to gather insights about visitor patterns, such as page views and session duration. This information helps us create better content and improve our garage door services.

Cookie Reference

Below is a detailed list of cookies used on our website and their purposes:

Cookie Name	Purpose
`hds_consent`	Records your cookie consent preferences and choices.
`_ga`	Google Analytics: Distinguishes individual users and monitors site activity.
`_gid`	Google Analytics: Tracks user behaviour within a 24-hour period.
`_gat`	Google Analytics: Controls the request rate to prevent server overload.

Cookie Management

You have full control over cookies through your browser settings. Most browsers allow you to block, delete, or receive notifications about cookies. Look for the "Settings," "Options," or "Preferences" menu in your browser. Keep in mind that blocking certain cookies may impact how our website functions.

Questions?

If you need clarification about our cookie practices, feel free to get in touch with us.

At Dawes Doors, we take our legal responsibility seriously when handling your personal information. We are committed to transparency about how we collect, use, and protect your data. We will always explain our data practices and inform you if we need to share information with third parties.

Your personal data is handled exclusively by Dawes Doors and our trusted service partners. We will only disclose your information when legally required or permitted. Should you engage in inappropriate, offensive, or disruptive behaviour on our website, we reserve the right to use available information to address such conduct, which may include notification to relevant authorities, internet service providers, or other appropriate parties.

Information We Collect

To provide our garage door services effectively, we may collect:

Full name and contact details (email address and telephone number)
Property address and postcode
Details about your garage door requirements and property specifications
Feedback from customer satisfaction surveys and service preferences

How Your Information Is Used

We collect this information to deliver exceptional service and meet your specific needs:

Processing and scheduling your garage door service appointments
Communicating with you about enquiries, bookings, and service updates
Maintaining accurate customer records
Improving our garage door products, services, and customer experience

Data Security

Protecting your information is a top priority at Dawes Doors. We have implemented robust physical, electronic, and administrative safeguards to protect the data we collect through our website from unauthorized access, disclosure, or misuse.

Accessing Your Information

You have the right to request a copy of all personal information Dawes Doors holds about you. You may also request corrections to any inaccurate information. Please direct such requests to our Data Protection Officer.

Your Data Rights

Under GDPR (General Data Protection Regulation), you have several important rights:

Right to access - Request copies of your personal data
Right to rectification - Correct inaccurate or incomplete information
Right to erasure - Request deletion of your personal data
Right to restrict processing - Limit how we use your data
Right to data portability - Transfer your data to another service
Right to object - Challenge our processing of your information

Get In Touch

Have questions or concerns about our privacy practices or how we handle your data? Please contact us and we'll be happy to help.